The browser you are using is not supported by this website. All versions of Internet Explorer are no longer supported, either by us or Microsoft (read more here: https://www.microsoft.com/en-us/microsoft-365/windows/end-of-ie-support).

Please use a modern browser to fully experience our website, such as the newest versions of Edge, Chrome, Firefox or Safari etc.

Default user image.

Sven Carlsson

Professor emeritus

Default user image.

Evaluation of a CRM System Implementation in China

Author

  • Sven Carlsson
  • Linda Frygell
  • Jonas Hedman

Editor

  • Paul Griffiths

Department/s

  • Department of Informatics

Publishing year

2012

Language

English

Pages

168-181

Publication/Series

Strategy-technology alignment: Deriving business vaue from ICT projects

Document type

Book chapter

Publisher

Academic Publishing Limited

Topic

  • Information Systems, Social aspects

Status

Published

ISBN/ISSN/Other

  • ISBN: 978-1-908272-11-9