Markus Lahtinen

Lecturer

Inhibiting and driving forces for the digitalization of security systems: security officers’ view on the issue

Author

Markus Lahtinen

Summary, in English

This memo reports on factors that drive and inhibit the digitalization of security systems. The reported factors are as follows:

Technology-push factors

• Need to lower costs on the end-user side, i.e. replacing labour with technology

• Perceived convenience and ease-of-use of digital systems

• Digital products can be connected to the current enterprise network; enabling an expanding set of security features

• Firms holding the IP-capability (IP=Internet Protocol) and not having offered security in the past see business opportunities in adding security solutions to their offerings Inhibiting factors

• Bandwidth and storage limitation and the political ‘battle of the bandwidth’

• Consultants and systems integrators are pushing “old” solutions

• Fragmented industry on the systems integrator side

• Fear of technology challenging current position, i.e. job security, of security officers

• Fear of being ‘locked-in’ to only one supplier of security

Department/s