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 Magnus Johansson. Photo

Magnus Johansson

Senior lecturer

 Magnus Johansson. Photo

Between logics

Author

  • Magnus Johansson

Summary, in English

Industrial organizations rely, to an increasing extent, on intangible resources such as the knowledge and competence of highly skilled workers. This makes them successively similar to organizations closely associated with highly skilled workers, such as professional service firms. But many industrial organizations also share another characteristic with professional service firms, that of customizing their deliveries. Customizing deliveries to the specific needs of a customer requires a different way of working, a different logic, compared to producing and supplying standardized or off-the-shelf products. But although the organization customizes its deliveries, it also strives for reuse and repeatability so that it can utilize the scale benefits associated with the traditional industrial logic.



This study is positioned at the intersection of these logics. By means of three cases it reveals how industrial organizations attempt to balance their activities and their competence utilization. It proposes a new value creation logic as part of a set of logics with which to describe an industrial organization’s point of strategic focus. The study also shows how these logics involve the competence resources of an organization through aggregation of two main types of individual resources. Thus, the study contributes to the field of value creation logics, and especially value constellations, as well as to competence based theories, at a time when dependence on highly skilled workers, and the ability to customize, become increasingly important.

Department/s

  • Department of Business Administration
  • Institute of Economic Research

Publishing year

2008

Language

English

Publication/Series

Lund Studies in Economics and Management

Volume

106

Document type

Dissertation

Publisher

Lund Institute of Economic Research

Topic

  • Business Administration
  • Economics and Business

Keywords

  • customization
  • competence
  • Value creation logics
  • value constellation
  • industrial organizations

Status

Published

Supervisor

  • Lars Bengtsson

ISBN/ISSN/Other

  • ISSN: 0284-5075
  • ISBN: 91-85113-32-8

Defence date

21 November 2008

Defence time

13:15

Defence place

Lund School of Economics and Management, EC2:207

Opponent

  • Bente Löwendahl (professor)