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Linda Hollebeek

Visiting professor

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Hedonic consumption experience in videogaming : A multidimensional perspective

Author

  • Linda D. Hollebeek
  • Amir Zaib Abbasi
  • Carsten D. Schultz
  • Ding Hooi Ting
  • Valdimar Sigurdsson

Summary, in English

Prior research primarily considers consumers' hedonic gaming experience, defined as an individual's level of pleasure, emotional gratification, and enjoyment from playing a videogame, from a unidimensional perspective. However, given the growing range of technology-enabled, hedonic game-related (e.g., aesthetic, competition, or social) elements, we argue that this one-dimensional view is rapidly becoming dated. Correspondingly, we propose a broadened multi-dimensional perspective of videogamers' hedonic experience, as informed by hedonic consumption theory and the theory of planned behavior. Using a sample of 294 gamers, our results confirm the existence of gamers' multi (i.e., seven)-dimensional hedonic consumption experience comprising escapism, fantasy, role-projection, emotional involvement, enjoyment, arousal, and sensory experience. We also find that gamers' emotional involvement, enjoyment, arousal, and sensory experience, in particular, drive their attitude formation toward a videogame, in turn impacting users' videogaming intent and behavior. We conclude by discussing implications that arise from our research.

Publishing year

2022-03

Language

English

Publication/Series

Journal of Retailing and Consumer Services

Volume

65

Document type

Journal article

Publisher

Elsevier

Topic

  • Business Administration

Keywords

  • Consumer attitude
  • Esports games
  • Hedonic consumption
  • PUBG games
  • Theory of planned behavior
  • Videogaming

Status

Published

ISBN/ISSN/Other

  • ISSN: 0969-6989