Anna Jonsson
Senior lecturer
Beyond knowledge management : understanding how to share knowledge through logic and practice
Author
Summary, in English
The aim of this paper is to develop our understanding of how knowledge is shared within a professional service firm. Insights from a 1-year ethnographic study suggest that it is important to go beyond the ‘theoretical limitations’ of knowledge management in order to understand how to manage knowledge within a firm. From the analysis of how knowledge is shared in practice, three logics emerge that help us understand not only how, but also why knowledge is shared among professionals within a professional service firm. A conceptual framework regarding how to better understand sharing, handling and developing knowledge within an organization is discussed, and implications for managers and future research are outlined.
Publishing year
2013-02
Language
Swedish
Pages
45-58
Publication/Series
Knowledge Management Research & Practice
Volume
13
Issue
1
Document type
Journal article
Publisher
Palgrave Macmillan
Topic
- Business Administration
- Learning
Keywords
- knowing
- knowledge
- practice
- professional service firms
- learning
- knowledge sharing
Status
Published
ISBN/ISSN/Other
- ISSN: 1477-8246