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Agneta Olerup

Professor emerita

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Office Automation, Work and Skill

Author

  • Agneta Olerup

Editor

  • Agneta Olerup
  • Leslie Schneider
  • Elsbeth Monod

Summary, in English

The paper briefly explores the issues of what does office automation mean. Furthermore, it discusses whether office workers are information or knowledge workers. Three stages of office automation - data processing, facilitate existing office procedures, elimination of some intermediary functions and introduction of office technology into managerial, professional and technical jobs - are identified. Finally changes to skills in office work are emphasized.

Department/s

  • Department of Informatics

Publishing year

1985

Language

English

Pages

15-21

Publication/Series

[Host publication title missing]

Document type

Conference paper

Publisher

North-Holland

Topic

  • Information Systems, Social aspects

Keywords

  • office automation
  • information worker
  • knowledge worker
  • stages of automation
  • skills

Conference name

IFIP WG9.1 First Working Conference on Women, Work and Computerization, 1984

Conference date

1984-09-17 - 1984-09-21

Conference place

Riva del Sole, Tuscany, Italy

Status

Published

ISBN/ISSN/Other

  • ISBN: 0 444 87864 5